For the past two years, I have been very dependent on TNVS (Transport Network Vehicle Service) like Grab and Uber. I use ride sharing every day, even up to six times if I have multiple events in a single day. So, you can imagine how affected I was when Uber stopped its operations which allowed Grab to jack up its rates.
I've noticed that Grab rates' have improved lately though. Starting April 16, 2018, I have observed Grab's pricing to be more commuter-friendly. However, it would still be better if they have competition so we can compare rates and quality of service anytime.
Good news! An all-Filipino platform, HYPE (formally, HYPE Pilipinas), will start its operations on May 19, 2018. The app will be on beta test starting that day but the public can already download the app and can start booking. The grand launch is happening on May 27.
Bloggers were very eager to go into the details of what HYPE can offer. Here's what we have gathered so far during our interview with the operators.
1. HYPE promises a rather friendly rate.
It will observe a 40 pesos flat rate plus 14 pesos per kilometer charge. It has a no per-minute extra cost. It will also adhere to LTFRB's ruling of a maximum of 2x surge rate on peak times when demand is high.
2. It isn't a hoax. In fact, it will start operations soon!
It's license to operate has been approved by LTFRB on April 19, 2018. The app is available for download for both iOS and Android users starting May 19. The Grand Launch is on May 27 at the SMX Convention Center.
3. Faster way to lodge complaints and reports
HYPE will have an in-app SOS button where you can enter your complaints, comments and reports. It has a Philippine-based customer service which will revert to your messages in as fast as less than a minute. Its customer service is also multi-platform: SMS, email, and in-app messaging.